Ufone mobile service went down in many areas of Lahore around 21:30 PM on 4th of February. Hundreds of thousands of Ufone customer had no other way but to use other networks.
According to our sources, an unexpected cut in PTCL’s fiber that also provide connectivity to dozens of Ufone cell sites in the effected areas caused this service disruption.
Areas where Ufone mobile service remained disconnected include Saddar, Canal View, Glushan -e-Ravi, Johar Town, Awan Town, Raiwind Road, Bund Road, Shah Di Khoee.
A PTCL official confirmed that their fiber optic cable was cut down in Multan Road area last night but service was restored at 1:00 AM. A similar thing happened in the Gulberg area where fiber optic connectivity was restored in the morning (Feb 5).
“The cause of fiber cut was unscheduled and ill planned digging of roads. At this point of time, all PTCL services are up and running”, added the official.
Although, fiber connectivity has been restored by PTCL but Ufone customers are still having problems in getting 100 per cent service.
Instead of putting efforts for the provision of seamless service to its customers, Ufone is emphasizing heavily on advertisements that seemingly portray good quality service at unmatchable rates.
Like every company does, Ufone management needs to think about a backup plan in a situation like above where customers become helpless. Relying on single operator cannot be termed as a feasible plan.
ufone is an unreliable operator.
Khuda ka wasta hai ufone kabhi tou service theek rkha kro. Jb bhi ki important call krni hoti hai, apka so called network hi bnd hojata hai. ads pe pesa lagane ki bjaye kbhi service ki quality pe b kaam krlia kren.
A useful suggestion 4 U.
ufone when gonna u fix your ALL TIME FOREVER service problem ???? i am still not being able to call. Helpline is also not HELPING. ufone tell me……….!!!!!!!!!!!!!!!!!!!!!!!!
@Wajih : chalo dono mil k telenor pe shift hojate hein. i also dont want to be the customer of ufone anymore. hectic service.
Ufone is basically a PTCL owned company and it only differs in the category of marketing and advertisement. customer service and quality is similar to what PTCL offers. same babu culture
If Ptcl’s lines got fixed then why ufone services still down???? Ufoneeeee we are facing very trouble. m switching to warid.. atleast uski service tou down nai rehti na. bye bye ufone.
It’s not just the matter of yesterday, I do face this problem every other day with my Ufone number. It’s service quality is deteriorating with each passing day and there seems no hope of recovery. Helpline people are not willing to resolve issues and i’m left with no other option but to change the network now.
haha. ufone ki service hmesha down hi rehti hai. ek tou ufone balance bht khata hai, oper se service b down, isey kehtey hein ufone tum tou ho hi.. oh i mean ufone tum hi tou ho !!
thumbs up for the writer who written the last 4 lines of this post. 1000 % true.
haha. very nice. ufone ki service hamesha down hi rehti hai. ek tou balance bht kha jata hai hamara, oper se service down. isey kehty UFONE tum tou ho hi… oh i mean tum hi tou ho !!
Ufone has weak service in our area and i have complained number of times but nobody fixed it. I was also having problem with Mobilink but upon my request their team visiting our area and fixed the issue. my sympathies with ufone coustomes.
ha ha ha…Rehman baba nay to cable nahi kaat di…lol